Frequently Asked Questions

How often should I clean my chimney?

If you use your chimney regularly, it's a good practice to have your chimney professionally cleaned once a year. All Pro Chimney Sweeps does not assume an automatic yearly visit, however, because in many cases it's not necessary. 

 
How often should I clean my pellet stove?

Cleaning both the stove and the chimney flue helps your pellet stove operate efficiently and safely. You will read in your owner’s manual that cleaning annual is very important to the safety and longevity of your stove.

 

What do you clean when you service a chimney?

We clean and inspect all parts of the heat exchanger, including removal and cleaning of all plates that are part of the unit, the ash pan, the burn pot, all fans in the device, the exhaust assembly, the probe that is connected to the device's computer and the butterfly valve.

 
Can I use my vacuum cleaner to clean up stray ashes in my stove or fireplace?

You should never use a regular household vacuum cleaner for this purpose, because warm embers can be hidden under ash (it acts like an insulator). A Shop Vac is recommended for this type of job.

 

What should I do to shut down my pellet stove each year?

After you've had your last fire of the season, immediately remove old pellets to prevent them from settling and adhering to the stove. Unused pellets make cleaning more difficult and can also cause rust in your stove.